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Different freight businesses. One TMS shaped around each.
Brokers, forwarders, 3PLs, agency networks, intermodal asset owners and shippers do not run the same transportation business. SmartSCM keeps one platform underneath while shaping the workflow around each operating model.
Freight brokers
Grow the book without growing the chaos.
Whether you're an individual broker or a brokerage running a complex agent network, the constraint is usually how many loads a person can manage well. SmartSCM removes the rekeying, the tab-switching and the spreadsheet reconciliation that eat the day.
- Quotes that become orders without re-entry
- Contracted and spot rates held in the system, so pricing is consistent across the desk
- Capacity search on DAT and Truckstop from inside the shipment
- Carrier vetting through SaferWatch before you tender
- Full agency model: agents work in their own view, the brokerage sees one picture
- Commission and settlement calculated from the shipment that actually moved
Freight forwarders
Door to door means several systems — unless it doesn't.
A single movement can cross drayage, rail, air and ocean, each with its own partner, format and paperwork. SmartSCM keeps the movement as one record with one history, however many legs it has.
- Multi-mode routing across truck, rail, air and ocean
- Door-to-door quoting on combined legs
- Documents attached to the movement, visible to whoever needs them
- Partner interfaces by EDI, XML, API, FTP/SFTP or AS2
- Preloaded ports, airports and rail ramps
3PLs
Your customer's freight, managed as carefully as your own.
3PL work lives or dies on consolidation and execution discipline. The system needs to let you build the movement that's actually most efficient — including changing it mid-flight.
- Consolidate multiple LTL orders into a single multi-stop truckload
- Merge orders that are already in transit
- Routed orders across multiple modes (dray–rail–dray, truck–air–truck)
- Auto-rating for optimised carrier selection
- Settlement on both sides — customer billing and carrier payment
Intermodal asset owners
Utilisation is the whole business.
When you own the equipment, the question is never just "can we move this?" — it's "what does moving this do to the position of everything else?"
- Capacity planning and optimisation to maximise asset utilisation
- Rates and transit times managed in one place
- Door-to-door quote generation
- Execute on a different route than the one quoted, without breaking the record
Shippers
Run your own transportation, and check everyone else's numbers.
Shippers use SmartSCM to manage freight directly rather than depending on a broker's system — and to audit what they're being charged against what actually moved.
- Quote, route, tender and track your own freight across all modes
- Rate freight against your contracted rates and audit invoices against them
- Full order-to-settlement history for every movement
- EDI and API links to your carriers and your ERP
Which of these is closest to you?
Tell us how your operation actually runs and we'll show you the version of SmartSCM that matches it.