Freight brokers
From a single broker to a brokerage with a complex agent network — including full support for the agency model and commission settlement.
Transportation management that fits the operation
Run the freight business you built. Not the one your TMS dictates.
SmartSCM manages the full life of a shipment — order, rating, planning, tendering, tracking and financial settlement — across TL, LTL, intermodal, drayage, air and ocean.
The difference is how closely it can fit your operation: your customers, workflows, roles, rates, settlement rules and partner requirements, without leaving you stranded on a separate custom version as the platform keeps improving.
MillionsShipments planned & executed
All modesTL, LTL, intermodal, air, ocean
One lifecycleOrder through settlement
Since 2014Running on the platform
Who runs on it
Built for operators whose process is part of the advantage.
Brokerages, forwarders, 3PLs, agency networks and shippers rarely win by operating exactly like everyone else. SmartSCM is designed for the details that make one transportation business different from another.
Freight forwarders
Door-to-door movements across combined modes, with the documentation and partner interfaces that go with them.
3PLs
Manage your customers' orders as your own: consolidation, multi-mode routing and settlement on both sides of the transaction.
Intermodal asset owners
Capacity planning and optimisation to keep equipment utilised, with rates and transit times managed in one place.
Shippers
Run your own transportation directly — quote, route, tender and audit freight without depending on a broker's system.
Agency networks
Agents work in their own view of the system while the brokerage keeps a single consolidated picture of shipments and money.
Modes handled
- Truckload
- LTL
- Intermodal
- Drayage
- Rail
- Air
- Ocean
- Multi-stop
- Multi-mode
Inside the system
Built for people managing dozens of loads at once.
Dense grids that do real analysis, and detail screens that hold a whole movement — stops, legs, rates, tracking and documents — without sending anyone to a second system.
Representative screens shown with sample data.
Deep operational fit
Built around your operation. Not frozen around today's version of it.
Every TMS can be configured. The harder question is what happens after the configuration gets deep — when a customer needs an unusual field, a dispatcher needs a different working view, a settlement rule changes or a trading partner insists on its own format.
SmartSCM is designed so those differences can live as configuration over a shared platform rather than becoming a separate customer version. You get the operational fit without giving up the ability to keep moving forward with the product.
- Add customer-specific fields, rules and working views without creating a separate TMS branch
- Give dispatch, agents, management and finance the information each role actually needs
- Map partner data to SmartSCM instead of forcing customers and carriers into one format
- Handle unusual workflows and exceptions in the system instead of growing spreadsheet sidecars
- Keep web, mobile and integration behavior aligned as the operation changes
- Continue receiving platform improvements while your operating configuration stays intact
Connected
Your partners keep their formats. You keep one system.
Every customer, carrier and vendor wants to exchange data their own way. SmartSCM maps to them rather than asking them to change.
Trading partners
EDI, XML, API, FTP, SFTP and AS2 — inbound and outbound, mapped to your data.
Load boards
DAT and Truckstop connections to locate capacity without leaving the shipment.
Rating & mileage
SMC3 for base tariffs and carrier service; PC*Miler and Google mileage engines.
Carrier vetting
SaferWatch checks carrier standing before you tender the load.
Accounting
Exchange customers, carriers, A/R and A/P with most accounting systems.
Master data included
Zip codes, rail ramps, ports and airports are preloaded, so you're not building reference tables.
Mobile tracking
SmartTracker on iOS and Android feeds status, documents and photos straight to the shipment.
Your own API
Push tracking into another system, or pull shipment data into your reporting stack.
Analysis where the work happens
Most questions don't need a report request.
The grids do real analysis. Sort and group by several columns at once, chart the grouping without leaving the screen, and search with complex AND / OR criteria on any entity.
When the answer does belong in a spreadsheet, export it in one action — from shipments, A/R, A/P or customers.
- Multi-column sorting and grouping on every main screen
- Pie, bar and line charts drawn from the grouping you're looking at
- Advanced search with AND / OR conditions across fields
- Margin visible per shipment, customer and lane
- Excel export from any main screen
Security & reliability
Your customers' freight data, handled properly.
Hosted on Google Cloud Platform with high availability and 24/7 monitoring. We publish the technical detail and complete vendor security questionnaires directly.
- No passwords stored — identity federated through Google Firebase
- Every API request carries a short-lived signed token, verified server-side
- TLS 1.3 in transit; AES-256 encryption at rest on Google Cloud
- Role-based security and tenant data isolation throughout
- SOC 2-aligned controls; MFA available per tenant
- Database recovery guaranteed within 60 seconds
Customers
The best software review is the one written ten years later.
As a small company competing in a land of giants, our value proposition depended on working smarter. This required an IT partner that could share our vision and deliver to our requirements. SmartSCM has done that since 2012.Theodore PrinceChief Strategy Officer and Co-founder, Tiger Cool Express LLC
SmartSCM is not an ordinary TMS. It is a one of a kind, ever evolving program customised to our unique business model — managing multiple modes of transportation and warehouse distribution in one place. It has been essential to our success since 2009.Shawn GotschallOwner, RE Transportation, Inc.
Bring the load your current TMS makes difficult.
A difficult lane, a customer-specific rule, a multi-mode move or a settlement process that forces a workaround today. That is the useful demo.